Take the hassle and inconvenience out of your trip by gaining access to the VIP world of fast track, meet & assist services with EACS. At over 500 worldwide airports EACS can offer you a bespoke and personal in-airport service, beating queues, avoiding inconvenience and being treated as a VIP passenger. EACS also offers sensible prices and convenient booking tool, so if you are travelling as a family or business group, EACSs VIP services are surprisingly very affordable. EACS makes getting in and out of airports a pleasure and not a pain.
EACS offers arrival, departure and transit services at over 500 international airports. To check whether EACS offers a service simply search for your country and desired airport in EACS Foot Print page.
EACS has a network of airside licensed service partners around the world and we only work with legitimate established companies. Our local service delivery teams carry special permissions from local airport authorities to deliver VIP Meet and Assist services. The airport agents will be able to assist you as much as allowed by the local regulations from the government and airport authorities. At most of the airports the local service delivery teams will be able to deliver Fast Track services and at other airports where explicit Fast Track is not allowed by the airport authorities, there are many different ways the local team will still be able to assist you and expedite the experience.
The local service delivery teams who will be providing you the services on the ground are very well trained and are very much aware of the local airport, they will be not only guiding you through the airport but they also have special access to certain routes which are prohibited for normal passengers to reduce your time and hassle. They can also help you with the local language as all of them not only speak the local language but are very much proficient in English language. They are also allowed to use various different lanes in the immigration halls which normally are restricted for general passengers.
Kindly note that the overall Meet and Assist service can vary at different airports but most importantly the logistics of the services can change however the basic principle of the service never change which is to assist the passengers as much as possible staying within the legal boundaries. .
EACS will be providing you with the service descriptions which will give you a complete insight to the details and logistics of the service at your desired location. Those service descriptions can also be found on the Products page .
Prices start from as little as US $100 for a single traveller and vary by destination. When you click “Book Now” to book your VIP Meet & Assist service and select an airport and the number of passengers in your party, the cost and the price will be displayed. You can select £, US $ or € and prices will be shown accordingly. When you proceed to book, you will be asked to pay online via a secure network connection using Visa, MasterCard, or American Express and the currency that you have chosen will be used for the transaction.
To booking just follow the following simple steps:
The booking confirmation is instant. Should you experience any problems with any part of your booking please contact us and one of the customer service agents will assist you. Our Customer service agents are available 24 hours a day both on email and on the phone.
EACS allows you to include additional passengers to a maximum of 5 passengers per meet & assist.
If you have more than 5 passengers in your party or for a group booking please email your request or contact us on UK 08455650915 giving at least 7 days notice.
Absolutely, in fact family groups can get the most out of EACSs VIP Meet and Assist services as this will get rid of the hassle and provide you with assurance for comfort and luxury.
To cancel please provide us with written authorisation via email requesting a cancellation. Our team of Customer Service Agents will be on hand to assist you with your requirements at any time of the day. Please note that:
If you are already in receipt of your EACS booking confirmation please contact us by emailing us your amendment request as soon as you have confirmed your new travel plan. A team of staff will be on hand to assist you with your requirements at any time of the day. Please note that:
No Additional services are included in the Meet and Assist service, Airport porters can be added to your booking as an additional product and will be charged. Electric Buggy is also not a part of Meet and Assist service and is also not available at all airports or at all gates within the relevant airport due to Health and Safety reasons. Airport authorities dictate those regulations and EACS or its agents cannot override those regulations. If Electric Buggy can be booked then it is an additional cost. Kindly also note that if at any particular occasion at any location globally you have been offered any additional service and have not been charged on that occasion, it will not mean that you will receive those service complimentary on your next booking.
You need your EACS booking confirmation in order that our representative can confirm your identity. Under our terms and conditions our representative may refuse service to any passenger who is not in possession of a valid EACS booking confirmation. In the event that you lose your confirmation please contact EACS Customer services team and we will be able to assist you so you can avail your services in a seamless manner.
This depends whether you are arriving or departing from the airport.
In your confirmation email you will have received contact details for support centre numbers to call in the event of any issues. Alternatively, please visit the Contact Us page.
No, you do not, and it is not expected by our representative. If the service you get is particularly excellent, and our representative has gone out of their way to help you in some unusual way, and if you wish to thank them with a tip or gratuity you can do so, but this is totally at your discretion.
If your question is not one of those listed above then please contact us by email or phone using the details on the Contact Us page.
Please click here to see EACS full Terms and Conditions.